Rick will interview Melissa Agnes, President of Agnes +
Day, Inc. Melissa is a Crisis Management Expert and will help you
understand how to build an invincible brand. All businesses face
difficult situations. It's the way you choose to respond to them that
sets you apart. When your company is “crisis ready”, your entire
team—whether you’re a team of 1, 10, 100, or 10,000—knows how to
respond to any type of negative situation, be it an issue or a crisis,
in a way that increases stakeholder trust and goodwill in your
organization, making it invincible to any type of difficult situation
that ma
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